What’s Included
Our Support Package offers dedicated support each month, tailored to meet your specific needs. Whether it’s strategic advice, system optimization, or trouble shooting, our team of experts is here to help.
- Strategic advice: Best practices and strategies to maximize the value of your Microsoft 365 business licence
- System and solution optimization: Enhancements to improve performance and efficiency
- Training and onboarding: Support for training your team and onboarding new users
- Updates and maintenance: Keep up to date with the latest Microsoft 365 features
- Troubleshooting and issue resolution: Answers to questions and queries with using Microsoft 365 in your business
- Flexible usage: Hours spread across three months or used in blocks, depending on your business needs
- Blended services: Combine IT support with WHS, quality, risk, governance, and injury management consulting, with an adjusted hourly rate
Dedicated Consultant
When you sign up for our Support Package, you’ll be assigned a consultant who will be your primary point of contact. This ensures personalised and consistent support tailored to your specific needs.
Blended Expertise
If you would like to blend Kitney Toolkit support with our Kitney Consulting expertise in WHS, quality, risk, governance, and injury management, we can create a customised package for you. The hourly rate will be adjusted to suit your requirements. Contact us for further details.
Flexible and Cost-Effective
We offer flexible packages to suit your business requirements. You can purchase one or more blocks of 4 hours per month, allowing you to receive 4, 8, 12, 16 hours, or more, depending on your needs. The hours can be spread across the three months or used in blocks, depending on your business needs.
If you commit to a 12-month package, you’ll receive the 12th month absolutely free! This ensures you get the best value while maintaining continuous support throughout the year.
Frequently Asked Questions (FAQs)
Q: How do I sign up for the Support Package?
A: You can sign up directly through our website. Simply choose the package that best fits your needs and complete the purchase online.
Q: Can I purchase additional hours if needed?
A: Yes, you can purchase one or more blocks of 4 hours per month, allowing you to receive 4, 8, 12, 16 hours, or more, depending on your needs.
Q: How are the support hours used?
A: The hours can be spread across the three months or used in blocks, depending on your business needs.
Q: What happens if I commit to a 12-month package?
A: If you commit to a 12-month package, you’ll receive the 12th month absolutely free, providing you with additional cost savings.
Q: Who will provide the support?
A: When you sign up for our Support Package, you’ll be assigned a dedicated consultant who will be your primary point of contact, ensuring personalized and consistent support.
Q: Can I blend IT support with other consulting services?
A: Yes, we offer the option to blend Kitney Toolkit support with our Kitney Consulting expertise in WHS, quality, risk, governance, and injury management. The hourly rate will be adjusted to suit your specific requirements. Contact us for further details.
Ready to Get Started?
Purchase directly online or contact us to learn more about our Support Package and how it can benefit your business. Our team is ready to assist you with all your 365 systems and solutions needs.
